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Our Interactive Content can be deployed in several different ways. It can be embedded directly within a website page where it can run as an application. It can run as a standalone interactive landing page. It can be deployed or triggered as a walk through guide when a user enters a particular entry field or area within a software application or webpage. It can be embedded within an email or within a social media site page. It can also run on virtually any desktop or mobile device.
In addition, our SaaS software allows you to develop highly interactive, multimedia training tutorials. It also allows you to repackage existing traditional content such as e-books, white papers, powerpoint presentations, PDF's, videos and product manuals into fully interactive, multimedia conversations quickly and at low cost. Another very important product offering is the ability to generate web self service applications for your customers and employees which dramatically reduce call, chat and email volumes, lower customer service costs and boost customer and employee satisfaction. Last, we provide comprehensive and detailed analytics which allow you to monitor trends, observe details of each user's content interaction and track every outcome (lead, sale, service problem resolution, etc.).
In summary, our SmartGenies Interactive Content software solution results in competitive differentiation, a much higher level of user engagement and satisfaction, many more leads and sales and decreased customer service and training costs.
SmartGenies is an Interactive Content Creation and Distribution SaaS Software Platform which allows any sized company to create fully dynamic, interactive content and distribute that content via web, mobile, social and email channels.
Prospects, customers and employees are bombarded with huge amounts of digital information today. We all spend a large amount of time each day sifting through this high volume of static information, only to become exhausted and frustrated. Most of this digital information is "one size fits all", meaning it is not tailored to a specific individual's needs or interests. Many times we read through all of this information with no answer or resolution to our individual question or problem.
Interactive Content is a new and unique approach which solves this problem and allows your company to stand apart from your competitors. Our software allows you to develop and distribute interactive content which fully engages the user in a two way conversation. This conversation is tailored to the user's specific needs and can present targeted offers, answers to questions, product or service information, multimedia training or customer service solutions which are contextually relevant and perfectly timed.
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